Shipping policy

Effective Date: 14th April, 2026

At Genuine Product, we are committed to delivering your order in a timely and reliable manner. This Shipping Policy explains how orders are processed, shipped, and delivered.

Shipping Methods Available

We may offer the following shipping methods, depending on your location and order type:

• Standard Shipping
• Express Shipping
• Cash on Delivery, where available

Order Processing Time

All orders are processed within 1-2 DAYS after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeframes

Estimated delivery time is 2-4 DAYS from the date of dispatch. Delivery times may vary based on your location, product availability, courier delays, weather conditions, or other factors outside our control.

Shipping Costs

If any shipping charges apply, they will be shown clearly at checkout before you complete your purchase.

Tracking Information

Once your order has been shipped, we will share tracking details by email, SMS, or WhatsApp, where available. You can use the tracking number to monitor the status of your delivery.

Delivery Issues and Delays

While we do our best to ensure smooth delivery, delays may occur due to courier issues, incorrect address details, remote locations, or unforeseen circumstances. If your order is delayed or marked delivered but not received, please contact us at mails@genuineproduct.in for support.